If you have any questions please click Contact, or fill out the contact us form at the bottom, and we will respond within 24 hours! If you need immediate assistance please call our office directly. Our main goal is to provide you with exceptional service, and retain you as a client!
CSTS IT, Inc. opened its doors on October 19, 2020 and was founded by Nicholas Viselle. We have over 60 years of combined Telecommunications, Security, and Information Technology experience. We are a small family-owned business serving our local community. We believe in old school values that seem to be lost today. Our main goal is to keep you up and running, without worrying about technology issues, so you can focus on what truly matters! Customer service has truly become something of the past these days. Give us a chance to show you what real customer service feels like again. We want you to expect the best from us, and we intend to provide just that! We will work with all size organizations to develop a plan that meets their needs specifically, and saves you money every month!
Always provide quality service at fair and competitive rates. Always know your cost upfront, & before you're billed. With over 60 combined years of experience, we will keep cost down, and you the client, happy!
“You have to perform at a consistently higher level than others. That’s the mark of a true professional. Professionalism has nothing to do with getting paid for your services.”
We believe in excellent customer service. Great experiences matter most to us. Customer service shouldn’t just be a department, it should be the entire company.
With over 60 years of experience in the Information Technology Field, Computer Industry, Telecommunications, and Security Field. We can provide a variety of different services. Whether you have a new install, network down, CCTV issue, phone system support, or live saving firearms training, CSTS can provide a variety of different services and customize it to the client's specific needs. All of our sales and support teams are located inside Mass, and New Hampshire!
You will never deal with overseas sales, or support as long as you're our client! Some of our services we provide are:
We sell, provide, install, and support all our cloud based phone systems! New or existing system at a lower monthly cost!
We offer Security Camera “CCTV” systems for your Home or Office.
Downtime results in loss of revenue, we can eliminate that risk! We can handle all of your technology needs!
We install, manage, and service all our systems locally. Click link to dive right into all the great features, and benefits our systems can offer!
We provide our clients with Alarm System monitoring at a reasonable and effective cost
We offer all types of firearms training. We help you feel safe, confident, and prepared by teaching you properly.
After having a laptop that would not connect to the internet and having someone fix it last year. It still did not work and now all of my info and photos were lost. I contacted Nick and he took my laptop to look at. He was very thorough and professional. He called me after diagnosing the problem. Explained everything to me and I gave him the ok to work his magic. Within a day I had my laptop back and its virus free, updated and working great.
Two weeks later my daughters iPad issued by her college suddenly locked up on her. She could not access her classes or work. When she contacted IT at the school, she was told to contact Apple. She did that and it was a waste of her time. Nick to the rescue again. Within a day he diagnosed and fixed the problem and got her back on to her classes. Nick is fast, reliable and knows his stuff. Don’t waste your time with others, take it to CSTSI they get it done. Very reliable and affordable. I highly recommend them.
Efficient and professional.
Found out Nick who use to own ACRS was back and I can say this after 7 years going back to him it was like nothing changed at all. Was so pleased he still had my contact info after all those years. Thank you so much for amazing service it’s awesome to have you back in the area!
Called first 3 on google no answer or response, these guys actually answered their phone, and the service was amazing! I haven’t experienced this level of customer support in a very long time. Thank you for getting everything fixed properly and as quick as you did.
We first started using Nick in 2008 for our business and personal computers / systems and we still use him today. We highly recommend his business. He stands behind his work and product, and he actually takes an interest in your needs and problems. He does not try to spend your "budget", if anything he looks to save you money.
The overall intelligence, professionalism and care for the client’s needs was at its highest level. At all times through the process, we as a company were valued in the eyes of Nick Viselle and his amazing staff. I have no doubt this company will help change lives in the surrounding areas! We cannot speak highly enough about our experience with such a professional and punctual company.
He did a lot of extra work for me; he is very good at what he does. Professional.
He is a wonderful guy. He is solid.
I have hired Nick many times. Service is exceptional, efficient and professional. The communication is great!!!
Just moved here few months back, and just wanted to say these guys really saved me. Words can't even describe my appreciation to the work they did for me! With all this COVID crap I work from home, kids are home, and everything just shut down! Nick came out got everything working in like 45 mins!! Thank you so much!
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SERVICING MASSACHUSETTS & NEW HAMPSHIRE
454 Old Homestead Highway, Richmond, NH 03470