Services
With over 60 years of experience in the Information Technology Field, Computer Industry, Telecommunications, and Security Field. We can provide a variety of different services. Whether you have a new install, network down, CCTV issue, phone system support, or life saving firearms training, CSTS can provide a variety of different services and customize it to the client's specific needs. All of our sales and support teams are located inside Mass, and New Hampshire!
You will never deal with overseas sales, or support as long as you're our client! Some of our services we provide are:
Business VoIP Cloud Based Phones Systems
Ring Central, 8X8, Avaya, UniVoIP, Broadvoice, Comcast, Spectrum, Verizon, AT&T, Microsoft Teams...it goes on and on...
Which is right for your business? Leverage our expertise and experience and let us help you figure that out. Avoid calling multiple carriers/providers, getting multiple quotes, and then dealing with a multitude of sales reps. That's not the most efficient way to go about spending your time selecting a quality voice services provider.
Contact us today and we'll go over a detailed discovery process that will uncover all aspects of how your business uses voice, chat, SMS, and video services to communicate/collaborate with your employees and clients. We'll also discuss whether your business wants to...
• Integrate your voice services seamlessly with Microsoft Teams.
• Reduce monthly expenses by replacing outdated analog lines from the phone company with digital SIP voice trunks.
• Replace an old, outdated phone system and are in need of a modern, unified communications system that integrates, chat, video, and voice over a single or multi location business.
Gone are the days where businesses would operate at peak performance using only basic analog voice communications phone lines. Hosted PBX/unified communications system puts the end user in control allowing you to place a call from any device (Desk phone, smartphone, tablet, headset, etc.).
Take advantage of today's telecommunications technology and get the upper hand on your competition. Hosted PBX, MS Teams Voice, SIP trunks and Contact Center Solutions will:
• Future proof your phone system with continuous feature update.
• Provide redundancy and disaster proof communications via cloud computing.
• Lower your monthly costs.
• Provide clear HD voice.
• Utilize your internet access more efficiently.
• Allow you to never miss a call from a client with customized call groups and smart phone app.
• Help you to interact, serve and communicate more effectively with your customers & colleagues via chat and SMS.
• Reduce monthly expenses by replacing outdated analog lines from the phone company with digital SIP voice trunks.
• Replace an old, outdated phone system and are in need of a modern, unified communications system that integrates, chat, video, and voice over a single or multi location business.
• Future proof your phone system with continuous feature update.
• Provide redundancy and disaster proof communications via cloud computing.
• Lower your monthly costs.
• Provide clear HD voice.
• Utilize your internet access more efficiently.
• Allow you to never miss a call from a client with customized call groups and smart phone app.
• Help you to interact, serve and communicate more effectively with your customers & colleagues via chat and SMS.
Learn more about the many advantages of choosing a hosted PBX phone system or SIP trunks and the many features they provide. Ask about our FREE phone promos and set up a fee demonstration today!
We sell, provide, install, and support all our cloud-based phone systems. Browse new or existing systems at a lower monthly cost. Deal with the same person from purchase, to install, to tech support!
Surveillance Systems
Surveillance System Tips
Surveillance systems are an essential part of securing your home or business. These systems can range from wireless home security cameras to sophisticated alarm systems that notify law enforcement at the first sign of trouble. The presence of security cameras can serve as a deterrent to would-be thieves, while hidden cameras can protect discretely.
Whether you want to keep an eye on employees at nearby facilities or document every person approaching your home's front door, the right equipment for the job can offer the necessary protection.
Should I Buy a Wireless or Wired Surveillance System?
One of the first decisions that you'll need to make is if you need a wireless or wired security camera system, and the correct answer likely depends on where you intend to place the cameras and components. If you have the luxury of being able to drill holes and run wires, you'll appreciate not having to deal with batteries, and may want to look at a wired system. On the other hand, if running wires isn't realistic, you'll enjoy the versatility that Wi-Fi and wireless cameras offer. All these considerations will affect what system you ultimately choose. For example, if you need to capture high-definition surveillance video over long periods, bandwidth is a consideration.
How do Hidden Cameras Work?
When mounting cameras inside your house isn't an option, you may want to explore hidden cameras, which are cameras that are small and discreet, sometimes fitted into everyday objects such as clocks, smoke detectors, and magnets. If you need to document an important meeting in a public place, a personal hidden camera built into a watch or pen may be a good option. Finally, if you simply want to see what your employees are up to when you aren't nearby, a hidden camera connected to a CCTV camera system may be the best choice.
What's the Difference Between NVR and DVR?
An often-overlooked aspect of an alarm system is the recording device. After all, notifying law enforcement and sounding an intimidating siren from your alarm system is only half a solution. A Digital Video Recorder (DVR) or a Network Video Recorder (NVR) system provides evidence of whatever set off the alarm in the first place. If you have the extra bandwidth on your network, the higher quality video and easier setup of NVR is likely the best choice. However, if you need a reliable signal and want to spend less, the DVR system is worth a look.
Whether you need a system to protect your home or business, you can depend on Complete Security & Technology Solutions to document everything that happens on your property.
We offer Security Camera “CCTV” systems for your home or office. No cheap big-box store systems: all of our cameras meet today’s highest security standards.
Business Service Contracts Available
With today's busy fast paced world, wouldn't it be nice knowing you will NEVER
have to worry about unexpected cost to make sure your network is up and running?
Each contract is structured to each business with their needs in mind. You don't have to worry about updates, viruses, network reliability issues, just to name a few!
We can design a program that will absolutely meet your budget, and your needs!
There is ZERO cost to have us come out and evaluate your situation, and provide a detailed report of what we suggest and what the cost will be.
Downtime means lost revenue, and we’re here to eliminate that risk! We’ll handle all of your technology needs at a fixed monthly cost: no surprise costs, ever!
Video Intercom Systems
Video Intercom On-The-Go
• CSTS IT can simultaneously call multiple residents, or a single resident by a variety of methods.
These methods include direct telephone dialing, mobile-app calling and calling to one or more resident monitors.
• Visitors can choose to contact all residents of an apartment, or select an individual resident to contact.
• Residents using the mobile app, can share their own live video stream when answering,
providing real-time face-to-face audio/video communications.
Remote Web Management
Managers can make changes to system settings from virtually any web-enabled device, even a mobile device.
Access Control Schedule
All resident and visitor access can be scheduled to maximize security.
Elevator Controls
Integrate CSTS IT with your elevator system to ensure maximum security for resident/visitor access.
Cloud-Based
Factory-Programmed system devices simply connect to an Internet-Enabled PoE LAN and automatically self-program.
Visitor Virtual Keys
Entrance stations can detect programmable resident and visitor QR codes in order to grant access.
Programmable Door-Release
Up to 256 programmable relays that can be programmed to activate up to 3 different door-release actions.
Integrates With Most Existing Analog Systems*
• Easily retro-fit your existing intercom system with smart video capabilities.
• Replace large door stations of up to 512 buttons with a modern, sleek touchscreen directory.
• Maintain existing compliance in areas where hard-wired devices are required.
Analog System Retro-Fit
Keep your existing analog intercom or video-intercom system in place, while adding all of CSTS Smart features.
Touchscreen Devices
Door stations, apartment monitors and concierge stations all have 7.0" touchscreen interfaces.
Postal Release / Egress Inputs
Up to 3 individual inputs allow you to trigger your door release actions mechanically.
Maintenance Alerts
Managers can opt to receive alerts notifying them of any urgent maintenance needed.
Ambient Door Lighting
Door stations have ambient LED lighting that can be triggered upon the level of environmental light.
Event Logs with Photos
All system activity is logged along with names and a photo (if applicable).
Full-Featured Staff Station for Concierge or Doorman
• Reserved Permeant Phone Number for Tenant Call-In and Call out through Mobile Apps or Standard Telephone
• 2-Way Video Calling, with option for 3rd IP Visitor Camera Stream
• Privacy Handset with Shortcut Keys and Touchscreen for Easy Operation.
Multilingual Audio & Text
Current supported languages: English, French, German, Russian, Spanish
Administrators & Permissions
Access to various aspects of the system settings can be granted to virtually as many administrators as needed.
Proximity-Tag Access
Built-in proximity tag readers with 26-Bit Wiegand Output that allows integration to your compatible access control system.
Resident Access Codes
Resident have access codes and up to 3 additional ways to gain access.
Community Forums
Message Forums promote tenant interaction and provide a common area to discuss issues.
Extremely Weather Resistant
Outdoor hardware is IP65 Rated against moisture and dust with a large functioning temperature range.
Various Mounting Options!
In additional to surface and flush wall mounting options (with or
without rain hood),
Freestanding Pedestal & Gooseneck style mounting
options are now available as well.
CSTS IT Application Types
Single-Family Homes
Medium to Large Capacity Apartments and Condos
Single-Unit Office Buildings
Medium to Large Office Buildings
Schools / Libraries
Corporate/Educational Campuses
Shooting Ranges
Jewelry Stores
...and MUCH more!
We install, manage, and service all our systems locally. Click link to dive right into all the great features, and benefits our systems can offer!
Alarm Monitoring Service
Coming Soon !
We provide our clients with alarm system monitoring at a reasonable and effective cost: we guarantee we will save you money with our monitoring services!
Firearms Training
We are in unprecedented times everyone is pulling together as Americans!
Please be patient and don’t cut corners on something so important as quality training.
We not only offer MA LTC classes, but we also have a private training facility in New Hampshire!
We hold classes by appointment every 2 weeks at our location here in Fitchburg.
We can help you get you MA License to carry, and make the entire process very easy for you!
We hold private courses in NH for real life type training as well.
Some of our classes that we do ourselves, and some are done with our firearms partner Defense Techniques Academy, out of Arizona.
Our live fire training classes are NOT your typical type class you may have taken before.
With every course held our 2 main goals are for you to leave knowing more than you did when you arrived, and of course feeling more confident in yourself.
The objective to our courses is not to just have fun, but also to teach you in real life type scenarios, so that you are prepared for the worse.
With that said firearms safety is always our #1 goal with our courses.
We do beginner courses, and we train those that have years of experience!
Some of our courses are as follows.
Small Unit Tactics
Beginner AR-15 & AK-47
Beginner Rifleman
Defensive Carbine Course
Defensive Pistol Course
Defensive Carbine 1 ,2, & 3
Vehicle Gunfighting
Vehicle Gunfighting 2 (Ambush/Counter Ambush)
Advanced Stress Combative Course
Women’s Self Defense Handgun
Low Light/No Light Combative
Handgun CQB
Injured Gunfighter (Handgun)
After the Fight (Learning After Action Management)
We offer all types of firearms training. We help you feel safe, confident, and prepared by teaching you properly.
